Purchase
90 Day Guarantee Policy
Policy Overview
At Urmawm, we want you to feel absolutely delighted with your purchase, which is why we offer a 90-day guarantee! If something isn’t quite right, just reach out to our friendly customer support team within 90 days of your purchase, and we’ll gladly issue you a store credit so you can find something that’s just perfect for you.
Policy Details
If your purchase doesn’t meet your expectations, simply contact our customer support team within 90 days from the date of purchase to start the return process. We’ll provide you with a return shipping label to send back the unused portion of the item. Once we receive and inspect your return, we’ll send you an email confirmation along with a store credit, so you can try something else that suits you better.
Do You Offer a Discount for Military/Veteran Customers?
At Urmawm, we have deep respect for our active military and veteran customers, and we are proud to offer a 10% discount on all purchases. To receive this discount, simply place your order with us and provide a copy of your military or veteran ID card. You can send this securely via email (team@urmawm.com). For added security, feel free to use an encrypted message and share the password when placing your order. We appreciate your business and, most importantly, thank you for your service!
What Payment Methods Do You Accept?
Currently, we accept all major debit or credit cards and prepaid cards. Your security is incredibly important to us here at Urmawm, so rest assured that our payment process is fully encrypted to protect your information.
Do You Offer Samples?
While we don’t offer samples, we do have a wide variety of products in different quantities and potencies, tailored to your needs. Plus, with our Worry-Free Guarantee, if you try something and it’s not quite right, you can return it for a store credit to explore other options. Terms and conditions apply—please visit our website for more details on our return policy.
If you still have questions, please don’t hesitate to email us at team@urmawm.com, and we’ll be happy to assist you!